Full-time Nights (Rotating Weekends)
St. David’s Medical Center is part of St. David’s HealthCare, one of the largest health systems in Texas, which was recognized in 2014 with a Malcolm Baldrige National Quality Award. Founded in 1924, St. David’s Medical Center is a full-service medical center offering comprehensive medical care at three locations—St. David’s Medical Center, Heart Hospital of Austin and St. David’s Georgetown Hospital. Located in central Austin, St. David’s Medical Center includes a 350-bed acute care hospital and a 64- bed rehabilitation hospital providing comprehensive inpatient and outpatient care. It is home to the internationally renowned Texas Cardiac Arrhythmia Institute and St. David’s Neuroscience & Spine Institute. The hospital provides a complete range of women’s services, including its acclaimed maternity unit, maternal-fetal medicine, a high-risk maternal and neonatal transport team, the region’s largest and most sophisticated Neonatal Intensive Care Unit and The Breast Center; complex surgical services; a comprehensive Bariatric Surgery Center; and a 24-hour emergency department. St. David’s Medical Center was named among the nation’s 100 Top Hospitals by Truven Health Analytics from 2010 to 2016. Truven also named St. David’s Medical Center to the list of 50 Top Cardiovascular Hospitals in 2013, 2015 and 2016. The hospital earned a national distinction for patient safety from The Leapfrog Group from 2012 to 2016, and it received the 2016 Distinguished Hospital Award for Clinical Excellence from Healthgrades for the fifth consecutive year, as well as Healthgrades’ 2016 America’s 100 Best Hospitals Award™ for the second consecutive year.
Summary
- Responsible for accepting and tracking all hospital patient transfers and transports. Must be proficient in EMTALA and document all transfers on transfer intake sheet.
- The Transfer Nurse is responsible for completing the feedback loop regarding successful/unsuccessful patient transfer to receiving facility and any status changes during that transfer
- Communicates with physicians and their offices and outlying facilities if bed placement of a specific patient will be problematic. Uses critical thinking skills to determine the best course of action which will be satisfactory to the patient, the physician, and the hospital.
- Works collaboratively with other team members as required to develop and implement the plan of care.
- Consults with on-call physician and/or urgent care physicians on patient care and advice when appropriate.
- Establishes and maintains a high degree of awareness and knowledge of each CWT Division hospital’s medical staff, services, and specialty services.
- Makes suggestions and utilizes creative thinking and acquired knowledge to assist in assessing situations and improving department decision-making and action.
- Proficient in running Tele-tracking, Bed Management and other Call and office-oriented systems as needed.
- Provides assistance in maintaining accurate database of information.
- Assists in data collection, monitoring, evaluation, and analyzing of triage problems for the purpose of developing and implementing protocols, policies and procedures.
- Exhibits excellent customer relationship skills, including telephone and personal contact with all of the call center’s internal and external customer groups, i.e., CWT Division hospitals, referral hospitals, clinics, physicians and their office staffs, EMS, etc.
- Deals effectively with unsatisfied customers using STUDOR principals.
- Confidentiality is maintained in sensitive situations or when dealing with classified materials.
Qualifications
- Required: Current Texas RN licensure
- Required: Graduation from an accredited ADN or Diploma program
- Preferred: BSN
- Minimum 2 years ER, acute care experience or critical care experience OR 5 years of Med Surg experience OR 3+ years of Case Management, House Supervisor, IMC/Tele, OR or Pre-Op experience
Compensation commensurate with experience with salary range $31.00/hr to $41.00/hr!
