An article published earlier this week in the Missoulian discussed the role nurses play in ensuring patient safety and the quality of care that patients receive, as well as patient satisfaction. While nurses are not the only professionals impacting a patient’s care (pharmacists, physicians, dieticians, therapists, nurse’s aides and others), nurses on the front lines often spend 8-12 hours per shift with their patients. They are key decision-makers and observers who can influence both patient outcomes and patient satisfaction.
